non fiction
Delivering Happiness
A shoe executive begs customers to visit and trust: how service culture and relentless tinkering built Zappos.Recommended By(2)
"If you're not learning then you're dying.Here are 14 books to build a successful career:" - Brett Adcock
"Tony Hsieh - the widely admired CEO of Zappos, the online shoe retailer - explains how he created a unique culture and commitment to service that aims to improve the lives of employees, customers, vendors, and backers." - Changpeng Zhao